Legal

Privacy Policy

Last updated: January 1, 2026

1. Introduction

FirestoneVPN ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it.

By using FirestoneVPN, you agree to the collection and use of information in accordance with this policy.

2. Zero-Log Policy

FirestoneVPN operates under a strict zero-log policy. We do not collect, store, or share:

  • Your browsing history or the websites you visit
  • Your connection timestamps or duration
  • Your originating IP address
  • The VPN server IP addresses you connect to
  • Your bandwidth usage
  • Your DNS queries

This policy has been independently audited by a third-party security firm. We cannot provide information we do not have.

3. Information We Collect

We collect only what is strictly necessary to provide our service:

  • Account data: email address and password (hashed) for account creation
  • Billing data: payment information processed by our third-party payment processor (we do not store card numbers)
  • Support data: communications you send to our support team
  • Aggregated analytics: anonymous, non-identifiable data about app crashes and performance

4. How We Use Your Information

Information we collect is used solely to:

  • Provide, maintain, and improve the FirestoneVPN service
  • Process your subscription and payments
  • Respond to your support requests
  • Send transactional emails (receipts, password resets)
  • Comply with legal obligations

5. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share data with:

  • Payment processors (Stripe, PayPal) — only what is needed to process transactions
  • Law enforcement — only when legally required, and we will always notify you if permitted by law

6. Data Security

We implement industry-standard security measures including TLS encryption for data in transit, hashed passwords, and access controls. Our infrastructure undergoes regular independent security audits.

7. Your Rights

Depending on your location, you may have the right to access, correct, delete, or export your personal data. To exercise these rights, contact us at privacy@firestonevpn.com.

8. Children's Privacy

FirestoneVPN is not directed at children under 13. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy, contact us at: